Privacy Policy

Last updated: August 19, 2025

This Privacy Policy explains how Miss Josephine (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [yourwebsite].com (the "Site") or communicate with us regarding our tarot reading services (collectively, the "Services"). For this Privacy Policy, "you" and "your" refers to you as a user of the Services, whether you are a customer purchasing a tarot reading, a website visitor, or another individual whose information we collect under this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any steps required by applicable law, such as notifying you of significant changes.

How We Collect and Use Your Personal Information

To provide our tarot reading Services, we collect personal information about you from various sources, as outlined below. The information we collect depends on how you interact with us, such as purchasing a prerecorded video reading or booking a live video call. We use this information to deliver and improve our Services, communicate with you, comply with legal obligations, and protect our rights and those of our users.

What Personal Information We Collect

The types of personal information we collect depend on your interaction with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and types of information we collect.

Information We Collect Directly from You

When you purchase a tarot reading or interact with our Services, you may provide:

  • Contact Details: Name, email address, and phone number (if provided for live video call bookings).

  • Order Information: Name, email address, payment confirmation, and details submitted via intake forms (e.g., your question for a 1-Question Tarot Pull, relationship details for a Relationship Analysis, or birth date/time for a Personal Blueprint Analysis).

  • Intake Form Information: Specific details you share, such as questions, relationship status, past experiences, or optional birth date/time for Lo Shu Grid or sidereal natal chart analysis.

  • Customer Support Information: Information you include in communications with us, such as emails or messages about your order or booking.

You may choose not to provide certain information, but this may prevent you from accessing specific Services, such as receiving a personalized reading.

Information We Collect Automatically

We may collect certain information about your interaction with the Site ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Device information (e.g., device type, operating system).

  • Browser information (e.g., browser type, version).

  • Network connection details (e.g., IP address).

  • Information about how you navigate and interact with our Site.

Information We Obtain from Third Parties

We may obtain information from third parties, such as:

  • Payment Processors: Collect payment details (e.g., credit/debit card information) to process your purchase of tarot readings or live video calls, per our contract with you.

  • Scheduling Platforms: Acuity Scheduling collects booking information (e.g., name, email, appointment time) for live video call services.

  • Analytics Providers: Third parties may collect Usage Data to help us improve the Site and Services.

Any third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Services: We use your personal information to deliver tarot readings (e.g., prerecorded videos via unlisted YouTube links or live video calls via Zoom), process payments, fulfill orders, send booking confirmations, and manage your account or bookings, per our contract with you.

  • Communicating with You: We use your information to respond to inquiries, provide customer support, and send order-related notifications (e.g., delivery of your video link or PDF for Personal Blueprint Analysis).

  • Improving Services: We analyze Usage Data to enhance our Site and Services, ensuring a better user experience, based on our legitimate interest (Art. 6(1)(f) GDPR for EEA residents).

  • Marketing and Advertising: We may use your contact details to send promotional emails about new services or offers, with your consent or based on our legitimate interest in promoting our business (Art. 6(1)(f) GDPR for EEA residents). You can opt out at any time.

  • Security and Fraud Prevention: We use your information to detect and prevent fraudulent or malicious activity, protecting our Site and users, based on our legitimate interest (Art. 6(1)(f) GDPR for EEA residents).

  • Legal Compliance: We use your information to comply with legal obligations, enforce our terms, and protect our rights or those of our users.

Cookies

We use Cookies to power and improve our Site, remember your preferences, and analyze user interactions, based on our legitimate interest in optimizing our Services (Art. 6(1)(f) GDPR for EEA residents). You can manage Cookies via your browser settings, but blocking them may affect Site functionality. We also recognize the Global Privacy Control (GPC) signal as a request to opt out of targeted advertising for your browser or device, per applicable laws. Learn more at https://globalprivacycontrol.org/. We do not recognize other “Do Not Track” signals.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances for legitimate purposes, including:

  • Service Providers: With vendors performing services on our behalf (e.g., payment processors, Acuity Scheduling for bookings, YouTube for video delivery, cloud storage for intake form data).

  • Marketing Partners: With partners for advertising, with your consent or based on our legitimate interest (Art. 6(1)(f) GDPR for EEA residents).

  • Business Transactions: In connection with a merger, acquisition, or bankruptcy, or to comply with legal obligations (e.g., responding to subpoenas).

  • Affiliates: Within our corporate group to operate our business effectively.

Over the past 12 months, we have disclosed the following categories of personal information to the recipients listed above:

  • Identifiers (e.g., name, email).

  • Order information (e.g., intake form responses).

  • Commercial information (e.g., purchase history).

  • Internet activity (e.g., Usage Data).

We do not use or disclose sensitive personal information (e.g., birth date/time) without your consent or to infer characteristics about you.

User-Generated Content

If you submit reviews or feedback to public areas of our Site, this content becomes public and accessible to anyone. We are not responsible for the privacy or security of information you make publicly available or for its use by third parties.

Third-Party Websites and Links

Our Site may link to third-party platforms (e.g., YouTube for video delivery, Acuity Scheduling for bookings). We are not responsible for their privacy practices. Review their policies before providing information. Our inclusion of links does not imply endorsement.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect their personal information. If a child’s data is collected, parents or guardians can contact us to request deletion. We do not “sell” or “share” (as defined by law) data of individuals under 16.

Security and Retention

No security measures are perfect, and data sent to us may not be secure in transit. We recommend avoiding insecure channels for sensitive information. We retain your personal information only as long as needed to provide Services, maintain your account, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location (e.g., EEA), you may have the following rights:

  • Access/Know: Request details about the personal information we hold, how we use it, and with whom we share it.

  • Delete: Request deletion of your personal information.

  • Correct: Request correction of inaccurate information.

  • Portability: Receive a copy of your data or request its transfer to a third party.

  • Opt-Out of Sale/Sharing/Targeted Advertising: Direct us not to “sell” or “share” your data or use it for targeted advertising. We recognize Global Privacy Control signals as opt-out requests.

  • Restrict Processing: Request we stop or limit processing your data.

  • Withdraw Consent: Withdraw consent for data processing where applicable.

  • Appeal: Appeal our decision if we decline your request.

  • Manage Communications: Opt out of promotional emails via the unsubscribe link. Non-promotional emails (e.g., order confirmations) will continue.

To exercise these rights, contact us using the details below. We may verify your identity (e.g., via email or account details) before responding. You can designate an authorized agent to make requests, but we’ll require proof of authorization and may verify your identity directly. We respond within the timeframes required by law.

Complaints

If you have concerns about our data processing, contact us using the details below. If unsatisfied, you may appeal our decision or lodge a complaint with your local data protection authority (e.g., EEA authorities listed at https://edpb.europa.eu/about-edpb/about-edpb/members_en).

International Users

We may transfer, store, and process your personal information outside your country, including in the U.S. For EEA residents, we use Standard Contractual Clauses or other mechanisms to ensure adequate protection for data transfers, unless the destination country is deemed to have equivalent protections.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at quantumarium.tarot@gmail.com

For applicable data protection laws, we are the data controller of your personal information.